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Betting Rules
1. General betting conditions
By opening an account, accessing the website or placing a wager, you confirm that you have read and understood the rules that apply to the relevant service. These rules may vary depending on the game, betting product, promotion or payment method selected. Additional rules may be displayed on a game screen, betting slip, promotional page or another part of the website. Those additional rules form part of the conditions for that activity.
You must be legally entitled to use online gambling services in the place where you are located. You must also meet any applicable minimum-age requirement and provide accurate information when registering or using your account. Blackpokies Casino may carry out identity, age, location, payment and security checks. An account may be restricted, suspended or closed if required information is not provided, cannot be verified or appears to be inaccurate.
Only one personal account should be used by each player unless otherwise permitted by the applicable account rules. You are responsible for keeping your username, password and other account information secure. Bets placed through your account may be treated as authorised by you unless you promptly report that your account has been accessed without permission. You must not allow another person to use your account or place bets on your behalf.
- Bets must be placed using the available betting interface and accepted by the website before they are valid.
- Check the selection, stake, odds and game details before confirming a wager.
- A bet is generally recorded only after confirmation is shown on the website or in your account history.
- Unaccepted, incomplete or abandoned betting slips do not create a valid wager.
- Keep your account details private and review your account history regularly.
- Do not use the website for unlawful activity, fraud, collusion, money laundering or other prohibited conduct.
The available stake range, market, game, odds and betting options may change at any time. Displayed amounts, prices and game information should be checked carefully before a bet is confirmed. Where a product has its own rules, those rules apply to the relevant wager if there is any inconsistency with these general conditions.
2. Bet acceptance, settlement and results
A wager is accepted when the website confirms that it has been placed. Displaying a market, game or price does not guarantee that a bet will be accepted. Blackpokies Casino may decline, limit, suspend or cancel a wager where this is permitted by the applicable rules, including where there is an obvious error, technical problem, suspected misuse, unusual activity or a change to the event or game.
The outcome of a wager is determined using the official result or settlement method relevant to that betting product. For sports and event betting, the result may be based on the recognised official result, competition authority or another reliable result source. For casino and gaming products, the outcome is determined by the result generated or recorded by the relevant game system. Once an outcome has been settled under the applicable rules, it may not be changed simply because a later report or opinion differs.
If an event is postponed, abandoned, interrupted, changed or completed under unusual circumstances, settlement will follow the rules shown for that market or product. Different markets can have different requirements for an event to be considered valid. A market may require a particular period to be completed, while another may be settled on an official declaration. Review the relevant market rules before betting.
Where an obvious error affects a displayed price, result, handicap, line, selection, payout or other betting information, the affected wager may be corrected or voided in accordance with the applicable rules. An obvious error can include a clear typing, display, technical, calculation or communication mistake that a reasonable player would recognise as incorrect. If a bet is voided, the stake is handled according to the rules for that product.
- Winning and losing wagers are recorded in the player account after settlement.
- A void wager is not treated as a win or loss, subject to the specific product rules.
- Settlement information may be updated if a result is corrected or an error is identified.
- Where a dead heat, tie, draw or shared result applies, the relevant market rule determines the settlement.
- Promotional bets, free bets or other special wagers may have separate settlement conditions.
If you believe a wager has been settled incorrectly, retain the relevant bet reference and account information and raise the matter through the available support channel. Queries should be made promptly so that the transaction and event details can be reviewed.
3. Payments, balances and technical issues
You may only use payment methods that are available through the website and are held in your name or otherwise authorised for your use. Payment processing may involve identity checks, transaction monitoring, bank or payment-provider requirements and other security procedures. A deposit or withdrawal may be delayed, declined, reversed or reviewed where a payment cannot be verified or does not meet the applicable requirements.
Your account balance should be used only for permitted betting and gaming activity. You must not manipulate a payment system, exploit a processing error, use stolen payment information or conduct transactions for another person. If funds are credited to your account in error, do not use them. Notify Blackpokies Casino through the available support options so the incorrect amount can be reviewed and, where appropriate, recovered.
The website may occasionally be unavailable because of maintenance, communications problems, software faults, internet disruption or circumstances outside reasonable control. Do not assume that a wager has been accepted unless the website confirms it. If a connection is interrupted while a bet is being placed, check your account history before attempting to place the same wager again. This can help prevent duplicate bets.
Records held by Blackpokies Casino, its technology providers and relevant payment or game providers may be used to determine whether a bet was received, accepted, amended, cancelled or settled. If there is a dispute about an electronic transaction, system record or game result, those records may be considered together with the information available in your account.
- Check that the correct account, stake and payment method are selected.
- Confirm that a deposit or wager appears as completed before taking further action.
- Review your account history and transaction records regularly.
- Do not repeat transactions to bypass a declined payment or account restriction.
- Use the available support options if a balance, wager or payment appears incorrect.
- Keep copies of relevant confirmations, references and screenshots where appropriate.
4. Prohibited conduct and responsible betting
Fair play is required at all times. You must not interfere with the website, game software, betting markets or payment systems. You must not use bots, automated tools, malicious software, unauthorised third-party services or methods designed to gain an unfair advantage. Collusion, account sharing, identity misuse, bonus abuse, chargeback misuse and attempts to conceal the source of funds are also prohibited.
Blackpokies Casino may investigate suspected breaches of these rules and may take proportionate action where permitted. This may include refusing a wager, cancelling a transaction, withholding a benefit connected with prohibited conduct, restricting an account, suspending access or closing an account. Where an action affects your balance or a wager, it will be handled under the applicable terms and legal requirements.
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not wager more than you can afford to lose. Avoid chasing losses, borrowing money to gamble or playing when upset, tired or under the influence of alcohol or other substances. Take regular breaks and consider using any available deposit, spending, time-out or self-exclusion tools.
- Set personal limits before starting and keep track of time and spending.
- Never gamble to solve financial problems or repay debts.
- Stop playing if gambling is affecting your finances, relationships, work or wellbeing.
- Ask for support if you feel unable to control your gambling.
- Use responsible gambling tools available through the website where suitable.
- Seek independent advice from an appropriately qualified support service if you need help.
These Betting Rules are general information and do not replace the specific rules displayed for an individual game, market or promotion. They may be updated from time to time to reflect changes to the website, products, security requirements or applicable law. The version available on the website at the time of your activity is the version you should review. If you do not understand a rule, do not place the bet until you have obtained clarification through the available support options.